About
Thomas Tonapi
I deliver strategic insights, human-centered research and UX/UI solutions for complex business problems and large-scale systems across fintech, healthcare and more.
Want to chat about design?
You can find me on ADP List and book a meeting!
Want to chat about design?
You can find me on ADP List and book a meeting!
6+
YEars Experience
4
CERTIFICATIONS
Philosophy
Users First
I prioritize users by deeply understanding their needs and designing with empathy
Solve for Scale
I create solutions that are scalable, ensuring they evolve as demands grow
Embrace Ambiguity
I see uncertainty and shifting demands as an opportunity for design to bring clarity with user led-experiences
Tools
Figma
Sketch
UserTesting
Miro
Lucid
Adobe
Jira
Claude
Vertex
ChatGPT
Qualtrics
Webflow
Figma
Sketch
UserTesting
Miro
Lucid
Adobe
Jira
Claude
Vertex
ChatGPT
Webflow
Qualtrics
Approach
User Research & Synthesis
Ability to plan and conduct qualitative and quantitative research
Systems Thinking
Seeing beyond screens to understand end-to-end experiences and backend systems
Strategic Problem Framing
Defining the right problem before designing solutions
Prototyping & Iteration
Rapidly exploring ideas through low- to high-fidelity prototypes
Cross-Functional Collaboration & Influence
Working effectively with product, engineering, and other stakeholders
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