About

Black-and-white dotted illustration of a smiling young man sitting on a rock inside a circular frame.

Thomas Tonapi

Senior Designer delivering strategic insights, human-centered research and UX/UI solutions for complex business problems and large-scale systems across fintech, healthcare and more.

Let’s connect on LinkedIn or book a session via ADP List to talk design!

6+

Years of Experience

4

Certifications

Resume ADP List

Philosophy

Icon of two user figures facing each other with a square focus frame around them, symbolizing user interaction or connection.

Users First

I prioritize users by deeply understanding their needs and designing with empathy

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Solve for Scale

I create solutions that are scalable, ensuring they evolve as demands grow

Four puzzle pieces, two black outlined and two gray, arranged on a bright cyan background.

Embrace Ambiguity

I see uncertainty and shifting demands as an opportunity for design to bring clarity with user led-experiences

Tools

Figma

Sketch

UserTesting

Miro

Lucid

Adobe

Jira

Claude

Vertex

ChatGPT

Qualtrics

Webflow

Figma

Sketch

UserTesting

Miro

Lucid

Adobe

Jira

Claude

Vertex

ChatGPT

Webflow

Qualtrics

Skills

User Research & Synthesis

Planning and conducting qualitative and quantitative research through surveys, data collection and interviews

Service Design Thinking

Seeing beyond screens to understand end-to-end experiences and backend systems through blueprints

AI Integration & Experiences

Defining the right problem before designing AI solutions, mapping use cases and outlining interaction UX

Product Design

Exploring ideas through low- to high-fidelity prototypes, working in design systems

Cross-Functional Collaboration

Working with product, engineering, and SME stakeholders to build design influence